Wir beraten Sie gerne!
+43 1 6000 880-0     Kontakt

Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)

Detaillierter Kursinhalt

  • Module 1: Cisco Unified Contact Center Enterprise v10 Foundations
  • Module 2: Preparing UCCE for Basic IVR Scripting
  • Module 3: Preparing UCCE for Basic Agent Functionality
  • Module 4: Installing and Configuring CCE VXML Solution
  • Module 5: Installing CCE Outbound Options
  • Module 6: Supporting CCE