Workspace ONE: Unified Endpoint Mgmt Troubleshooting Adv Integration and Design Fast Track [V19.x] (WS1DITSFT19)

 

Course Overview

In this five-day, extended hour course, you will learn how to navigate and manage the VMware Identity Manager console. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure enterprise and productivity integration, Digital Workspace integration, authentication methods, access policies, web and virtual resource integrations, and Single Sign-On for a web resource. The principles of identity and access management are addressed throughout the course. You will leave the training empowered with the foundational skills and knowledge needed to effectively implement the Workspace ONE solution to deliver the Digital Workspace experience.

You will learn the fundamentals of VMware Workspace ONE® solution design, which addresses both the general solution design logics, solution design process flow, and the areas of VMware Workspace ONE® UEM use cases. Learn to identify the phases of a Workspace ONE solution design and delivery, review areas of Workspace ONE use cases, and learn how to create solution designs. The principles of Workspace ONE solution design are addressed throughout the course. You will leave the training empowered with the professional-level skills and knowledge needed to effectively create a Workspace ONE solution design to implement your Digital Workspace transformation.

You will also learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE® UEM (Unified Endpoint Management) platform. Troubleshooting is the backbone of service maintenance and management. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management.

Product Alignment
  • Workspace ONE 19.x
  • Workspace ONE UEM® 19.x
  • VMware Identity Manager 19.x
  • VMware Horizon 7.x
  • Unified Access Gateway 3

Dieser Advanced-Kurs wird direkt von VMware durchgeführt.

Who should attend

  • Workspace ONE administrators
  • experienced mobility and identity administrators
  • account managers
  • solutions architects
  • solutions engineers
  • sales engineers
  • and consultants

Prerequisites

This course requires completion of one of the following courses:

  • !VMware Workspace ONE: Deploy and Manage (VWODM)

OR

Course Objectives

By the end of the course, you should be able to meet the following objectives:

  • Identify and describe major components of the Workspace ONE solution
  • Identify and describe the enterprise integration and productivity components
  • Explain the concept of the Digital Workspace and the Digital Workspace experience
  • Summarize the Workspace ONE deployment architecture
  • Explain the High Availability and Disaster Recovery concept for Workspace ONE deployment
  • Integrate Workspace ONE UEM with VMware Identity Manager for the Digital Workspace experience
  • Identify authentication technologies used in Workspace ONE
  • Navigate the VMware Identity Manager console
  • Install, configure, and validate integrated components
  • Explain integration of Workspace ONE solution with directory services
  • Demonstrate end-user Workspace ONE portal configuration
  • Leverage the Adaptive Management approach to manage endpoints
  • Provision and secure web and virtual applications in the VMware Identity Manager console
  • Enable the unified application catalog
  • Apply single sign-on and multifactor authentication
  • Integrate with virtual desktop infrastructure (VMware Horizon® virtual desktops and applications)
  • Create and implement access policies and role-based access controls
  • Apply general troubleshooting techniques
  • Summarize the main phases in the Workspace ONE product solution design
  • Compare a logical design and a physical design
  • Identify the main Workspace ONE use cases
  • Collect and consolidate the required uses cases and user experiences
  • Match use cases with Workspace ONE components
  • Create a logical solution architecture based on use cases
  • Collect physical requirements for a designed Workspace ONE solution
  • Create a physical solution architecture based on the logical design and physical requirements
  • Collect additional requirements for integrations
  • Create a deployment plan and milestone
  • Determine the appropriate Workspace ONE solution end-user roll-out plan
  • Summarize the general logic of Workspace ONE UEM issue troubleshooting
  • Describe when and why to use logs for troubleshooting
  • Outline the best practices for Workspace ONE UEM console issue troubleshooting
  • Outline the steps of collecting Workspace ONE UEM Device Services logs
  • Summarize the process flow of VMware AirWatch® Cloud Connector™
  • Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
  • Understand the various methods for logging and troubleshooting supported device endpoints
  • Summarize the general troubleshooting logic of resolving Email Management issues
  • Troubleshoot VMware AirWatch® Secure Email Gateway™ or PowerShell related issues
  • Summarize the best practices of Application Management and Content Management issue troubleshooting

Course Content

  • Course Overview
  • Digital Workspace
  • VMware Identity Manager Console
  • Workspace ONE Platform Architecture
  • Digital Workspace Integration
  • Productivity Integration
  • Web and Virtual Application Management
  • Single Sign-On for Applications
  • Fundamentals for Workspace ONE Solution Design
  • Identifying Use Cases
  • Creating Logical and Physical Design
  • Workspace ONE Solution Delivery
  • Fundamentals of Workspace ONE UEM Troubleshooting
  • Workspace ONE UEM Console Troubleshooting
  • Workspace ONE UEM Enterprise Integration Troubleshooting
  • Workspace ONE UEM Endpoint Troubleshooting
  • Workspace ONE UEM Email Troubleshooting
  • Workspace ONE UEM Content Troubleshooting

Preise & Trainingsmethoden

Online Training

Dauer
5 Tage

Preis
  • 5.250,– €
Classroom Training

Dauer
5 Tage

Preis
  • Österreich: 5.250,– €
  • Schweiz: 5.250,– €

Derzeit gibt es keine Trainingstermine für diesen Kurs.