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Implementing Cisco Collaboration Applications (CAPPS)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Follow On Courses

Course Content

CAPPS v1.0 provides the learner the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

CAPPS labs help the learners to successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Classroom Training
Modality: C

Duration 5 days

Price (excl. tax)
  • Austria: 3,190.- €
  • Germany: 3,190.- €
  • Switzerland: Fr. 4,300.-
  • Cisco Learning Credits: 38 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by iTLS.


Digital courseware Dates and Booking
E-Learning Cisco Digital Learning
Modality: P
Price (excl. tax)
  • Germany: 1,000.- €
Buy E-Learning
 
Click on town name to book Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Austria
28/01/2019 - 01/02/2019 Vienna
04/03/2019 - 08/03/2019 Vienna
08/07/2019 - 12/07/2019 Vienna
FLEX Training

Please see below our alternative, English language, FLEX course options.

19/11/2018 - 23/11/2018 FLEX training This is an English language FLEX course.
Time zone: Europe/Berlin
Germany
22/10/2018 - 26/10/2018 Munich
12/11/2018 - 16/11/2018 Düsseldorf
19/11/2018 - 23/11/2018 FLEX training This is an English language FLEX course.
Time zone: Europe/Berlin
03/12/2018 - 07/12/2018 Berlin
17/12/2018 - 21/12/2018 Stuttgart
14/01/2019 - 18/01/2019 Düsseldorf
28/01/2019 - 01/02/2019 Hamburg
11/02/2019 - 15/02/2019 Munich
Switzerland
19/11/2018 - 23/11/2018 Zurich
11/02/2019 - 15/02/2019 Zurich
13/05/2019 - 17/05/2019 Zurich
05/08/2019 - 09/08/2019 Zurich

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
Slovakia
24/06/2019 - 28/06/2019 Bratislava
Slovenia
05/11/2018 - 09/11/2018 Ljubljana Course language: English
Bulgaria
01/04/2019 - 05/04/2019 Sofia Course language: English
Serbia
28/01/2019 - 01/02/2019 Belgrade Course language: English
France
05/11/2018 - 09/11/2018 Paris
18/03/2019 - 22/03/2019 Paris
15/07/2019 - 19/07/2019 Paris
Italy
19/11/2018 - 23/11/2018 Milan
03/12/2018 - 06/12/2018 Rome 4 days
04/03/2019 - 08/03/2019 Milan
03/06/2019 - 07/06/2019 Rome
02/09/2019 - 06/09/2019 Milan
Netherlands
13/05/2019 - 17/05/2019 Utrecht Course language: English
01/07/2019 - 05/07/2019 Utrecht Course language: English
Portugal
05/11/2018 - 09/11/2018 Lisbon
Spain
24/09/2018 - 28/09/2018 Madrid
17/12/2018 - 21/12/2018 Madrid
United Kingdom
03/12/2018 - 07/12/2018 London (Int Hse)
North America
United States
24/09/2018 - 28/09/2018 Chicago
24/09/2018 - 28/09/2018 Online Training Time zone: US/Central Course language: English
22/10/2018 - 26/10/2018 Online Training Time zone: US/Central Course language: English
05/11/2018 - 09/11/2018 Herndon
10/12/2018 - 14/12/2018 Online Training Time zone: US/Central Course language: English
10/12/2018 - 14/12/2018 Online Training Time zone: US/Central Course language: English
Canada
22/10/2018 - 26/10/2018 Online Training Time zone: Canada/Central Course language: English
10/12/2018 - 14/12/2018 Online Training Time zone: Canada/Central Course language: English
Latin America
Argentina
05/11/2018 - 09/11/2018 Buenos Aires
06/05/2019 - 10/05/2019 Online Training Time zone: America/Buenos_Aires Course language: Spanish
26/08/2019 - 30/08/2019 Online Training Time zone: America/Buenos_Aires Course language: Spanish
Brazil
20/05/2019 - 24/05/2019 Online Training Time zone: America/Sao_Paulo Course language: Portuguese
05/08/2019 - 09/08/2019 Online Training Time zone: America/Sao_Paulo Course language: Portuguese
Chile
24/06/2019 - 28/06/2019 Online Training Time zone: America/Santiago Course language: Spanish
Colombia
03/12/2018 - 07/12/2018 Bogotá D.C.
Costa Rica
01/04/2019 - 05/04/2019 Online Training Time zone: America/Costa_Rica Course language: Spanish
Mexico
22/10/2018 - 26/10/2018 Mexico City
20/05/2019 - 24/05/2019 Online Training Time zone: America/Mexico_City Course language: Spanish
Peru
04/03/2019 - 08/03/2019 Online Training Time zone: America/Lima Course language: Spanish
12/08/2019 - 16/08/2019 Online Training Time zone: America/Lima Course language: Spanish
Asia Pacific
Australia
15/10/2018 - 19/10/2018 Sydney
17/12/2018 - 21/12/2018 Melbourne
Middle East
Qatar
10/02/2019 - 14/02/2019 Doha Course language: English
04/08/2019 - 08/08/2019 Doha Course language: English
Saudi Arabia
28/10/2018 - 01/11/2018 Riyadh Course language: English
United Arab Emirates
28/10/2018 - 01/11/2018 Dubai Course language: English
03/02/2019 - 07/02/2019 Dubai Course language: English
05/05/2019 - 09/05/2019 Dubai Course language: English
04/08/2019 - 08/08/2019 Dubai Course language: English
Africa
Egypt
25/11/2018 - 29/11/2018 Cairo Course language: English
03/02/2019 - 07/02/2019 Cairo Course language: English
05/05/2019 - 09/05/2019 Cairo Course language: English
04/08/2019 - 08/08/2019 Cairo Course language: English
 

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