Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

This course is part of the following Certifications:

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails, customer journeys, and real-time marketing
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing

Prices & Delivery methods

Online Training

Duration
3 days

Price (excl. tax)
  • 1,590.— €
Digital courseware
Dates and Booking
Enquire a date
Classroom Training

Duration
3 days

Price (excl. tax)
  • Austria: 1,590.— €
  • Germany: 2,290.— €
  • Switzerland: CHF 3,300.—
incl. catering
Digital courseware
Dates and Booking
Enquire a date

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training
Classroom option: Cairo 4 days Time zone: Eastern European Time (EET)
Online Training 4 days Time zone: British Summer Time (BST)
Online Training
Classroom option: Sofia 4 days Time zone: Eastern European Summer Time (EEST)
Online Training
Classroom option: Cairo 4 days Time zone: Eastern European Time (EET)
Online Training 4 days Time zone: British Summer Time (BST)
Online Training
Classroom option: Athens 4 days Time zone: Eastern European Time (EET)
Online Training
Classroom option: Cairo 4 days Time zone: Eastern European Time (EET)

2 hours difference

Online Training
Classroom option: Dubai 4 days Time zone: Gulf Standard Time (GST)
Online Training
Classroom option: Dubai 4 days Time zone: Gulf Standard Time (GST)
Online Training
Classroom option: Dubai 4 days Time zone: Gulf Standard Time (GST)

6 hours difference

Online Training 4 days Time zone: Eastern Daylight Time (EDT)
Online Training 4 days Time zone: Eastern Daylight Time (EDT)
Online Training 4 days Time zone: Eastern Standard Time (EST)
Online Training 4 days Time zone: Eastern Standard Time (EST)

7 hours difference

Online Training 4 days Time zone: Eastern Standard Time (EST)
Online Training 4 days Time zone: Central Daylight Time (CDT)
Online Training 4 days Time zone: Central Daylight Time (CDT)
Online Training 4 days Time zone: Central Daylight Time (CDT)
Online Training 4 days Time zone: Central Daylight Time (CDT)

8 hours difference

Online Training 4 days Time zone: Central Standard Time (CST)

9 hours difference

Online Training 4 days Time zone: Pacific Daylight Time (PDT)
Online Training 4 days Time zone: Pacific Daylight Time (PDT)
Online Training 4 days Time zone: Pacific Daylight Time (PDT)
Online Training 4 days Time zone: Pacific Daylight Time (PDT)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Europe

Germany

Stuttgart 4 days This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Berlin 4 days This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Frankfurt 4 days This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Düsseldorf 4 days This is a FLEX course in German language. Time zone: Central European Time (CET)

Switzerland

Basel 4 days
Bern 4 days
Zurich 4 days This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Basel 4 days
Bern 4 days
Zurich 4 days This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Basel 4 days
Bern 4 days
Zurich 4 days This is a FLEX course in German language. Time zone: Central European Time (CET)

Bulgaria

Sofia 4 days This is a FLEX course in English language. Time zone: Eastern European Summer Time (EEST) Course language: English

Greece

Athens 4 days This is a FLEX course in English language. Time zone: Eastern European Time (EET) Course language: English