We are happy to advise you!
+43 1 6000 880-0     Contact

ITIL 4 Managing Professional (MP) Transition (ITIL4MPT)

 

Who should attend

Sie sind zertifizierter ITIL Expert oder sind im Besitz von min. 17 ITIL Credits nach dem ITIL v3 / 2011 Qualifizierungsschema und möchten nun zum neuen ITIL 4 Managing Professional aufsteigen und das offizielle "ITIL 4 Managing Professional" Zertifikat erlangen.

Prerequisites

Sie sind im Besitz des ITIL Expert Status oder verfügen über min. 17 ITIL Credits.

Course Objectives

Das 5-tägige Training vermitteln ein ganzheitliches Bild auf das notwendige Wissen und Fächigkeiten, die im Zusammenhang mit dem neuen Service Value System (SVS) von ITIL 4 stehen. Inhalte des Trainings sind:

  • Eine Übersicht über die wichtigsten Unterschiede zwischen dem fünfstufigen Lifecycle-IT-Service-Management-Modell von ITIL v3 und seinen 26 Prozessen und Funktionen im Vergleich zum Service Value System-Modell von ITIL 4 und seinen 34 Praktiken.
  • Eine Überprüfung des SVS-Modells und seiner Komponenten
  • die Service-Wertschöpfungskette, sieben Leitsätze, vier Geschäftsdimensionen, Governance, kontinuierliche Verbesserung
  • Einblick in die 34 Praktiken von ITIL 4
  • Schlüsselkonzepte und Inhalte aus den drei ITIL 4  Specialist Kursen:
    • Create, Deliver & Support
    • Drive Stakeholder Value
    • High Velocity IT
  • Inhalte aus dem ITIL Strategist Aufbaubuch und Kurs - "Direct, Plan & Improve"

‘This ITIL 4 Managing Professional Transition training remains subject to accreditation by PeopleCert’

Online Training

Duration 5 days

Price (excl. tax)
  • 1,950.- €
Classroom Training

Duration 5 days

Price (excl. tax)
  • Austria: 2,950.- €
  • Germany: 2,950.- €
  • Switzerland: CHF 3,540.-

Schedule

Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Austria

Currently no local training dates available.  For enquiries please write to info@itls.at.

International guaranteed dates
09/11/2020 ― 13/11/2020 Bad Homburg
09/11/2020 ― 13/11/2020 Berlin
09/11/2020 ― 13/11/2020 Hamburg
07/12/2020 ― 11/12/2020 Bad Homburg
14/12/2020 ― 18/12/2020 Munich
Germany
09/11/2020 ― 13/11/2020 Bad Homburg guaranteed date!
09/11/2020 ― 13/11/2020 Berlin guaranteed date!
09/11/2020 ― 13/11/2020 Hamburg guaranteed date!
07/12/2020 ― 11/12/2020 Bad Homburg guaranteed date!
07/12/2020 ― 11/12/2020 Cologne
07/12/2020 ― 11/12/2020 Munich
14/12/2020 ― 18/12/2020 Cologne
14/12/2020 ― 18/12/2020 Munich guaranteed date!
14/12/2020 ― 18/12/2020 Nuremberg
14/12/2020 ― 18/12/2020 Stuttgart
Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
German
Time zone CET
09/11/2020 ― 13/11/2020 Online Training Time zone: Central European Time (CET) Course language: German
09/11/2020 ― 13/11/2020 Online Training Time zone: Central European Time (CET) Course language: German guaranteed date!
07/12/2020 ― 11/12/2020 Online Training Time zone: Central European Time (CET) Course language: German
07/12/2020 ― 11/12/2020 Online Training Time zone: Central European Time (CET) Course language: German guaranteed date!
11/01/2021 ― 15/01/2021 Online Training Time zone: Central European Time (CET) Course language: German guaranteed date!
18/01/2021 ― 22/01/2021 Online Training Time zone: Central European Time (CET) Course language: German guaranteed date!
08/03/2021 ― 12/03/2021 Online Training Time zone: Central European Time (CET) Course language: German guaranteed date!
03/05/2021 ― 07/05/2021 Online Training Time zone: Central European Summer Time (CEST) Course language: German guaranteed date!