Detailed Course Outline
- Module 1: Cisco Collaboration Solutions Architecture
 - Module 2: Call Signaling over IP Networks
 - Module 3: Cisco Unified Communications Manager LDAP
 - Module 4: Cisco Unified Communications Manager Provisioning Features
 - Module 5: Exploring Codecs
 - Module 6: Dial Plans and Endpoint Addressing
 - Module 7: Cloud Calling Hybrid Local Gateway
 - Module 8: Calling Privileges in Cisco Unified Communications Manager
 - Module 9: Toll Fraud Prevention
 - Module 10: Globalized Call Routing
 - Module 11: Media Resources in Cisco Unified Communications Manager
 - Module 12: Webex Calling Dial Plan Features
 - Module 13: Webex App
 - Module 14: Cisco Unity Connection Integration
 - Module 15: Cisco Unity Connection Call Handlers
 - Module 16: Collaboration Edge Architecture
 - Module 17: Quality Issues in Converged Networks
 - Module 18: QoS and QoS Models
 - Module 19: Classification and Marking
 - Module 20: Classification and Marking on Cisco Catalyst Switches