Mentored IT Services

Successfully introduce new technologies


When introducing new technologies or products, existing technical knowledge is usually limited. With our mentored IT services, we support you with the crucial know-how for the successful introduction and implementation of new products and IT solutions. Let your employees benefit from the many years of know-how of our experts and ensure optimal preparation for the introduction and operation of new systems.

Latest information about new products and solutions

Through our partnerships with leading technology vendors, our experts are always up to date with the latest technology and have already developed comprehensive training programs on new technologies and tested new designs in practice on behalf of various vendors. Our experts have both technical and industry-specific experience and can significantly simplify and accelerate your migration projects and the introduction of new technologies, taking into account technical and business requirements. Together with your project stakeholders, we identify and document dependencies, risks, potential problems, and follow-up activities that extend beyond project completion.


Knowledge transfer through competent, personal support

Practical, individual training sessions at your site combined with concrete support for your upcoming implementation tasks ensure a successful introduction of new solutions and a competent team for the use of new technologies in your company.

Vendor partners enhance their knowledge and skills to accelerate the implementation of their customers' solutions.

As a company, you are able to efficiently introduce, smoothly operate and optimize a new solution or technology.


Experience and know-how for your IT projects

Our mentoring team is made up of highly qualified experts with practical experience in the key vendors and technologies. Multi-vendor solutions and integrated systems are also part of our core competencies.

Technology know-how
  • Artificial intelligence (AI)
  • Big Data and Analysis
  • Cloud Solutions: Private, Public & Hybrid Cloud
  • Collaboration
  • Cybersecurity
  • Data Center & Virtualization
  • Digital Transformation
  • Internet of Things (IoT) / Internet of Everything (IoE)
  • Network Infrastructures
  • Software Development
  • Wireless & Mobility
Vendor Expertise
  • Amazon Web Services (AWS)
  • Apple
  • Arista
  • Aruba
  • Barracuda
  • Brocade
  • Check Point
  • Cisco
  • Citrix
  • Cloudera
  • Dell/EMC
  • F5 Networks
  • Fortinet
  • GE
  • Gigamon
  • Google Cloud
  • HP
  • Huawei
  • IBM
  • Intel
  • Juniper
  • Microsoft
  • NetApp
  • Oracle
  • Palo Alto
  • Pivotal
  • Red Hat
  • Ruckus
  • Salesforce
  • SAP
  • SUSE
  • Symantec
  • Veeam
  • Veritas
  • VMware


Startup Packages for Various Technologies

We offer you various startup packages for various technologies. Our experts introduce your project team to the new technology in targeted training sessions tailored to your requirements and guide your technicians and administrators efficiently through the first configuration steps.

Our service packages

  • ensure a successful implementation of a new solution,
  • enable faster productive use of your investment,
  • reduce project risks, and
  • enable your team to operate and optimize the new solution.

Simply inform us about your technology project and we will immediately send you an offer with your individual start-up package!


Expert 4 Hire (E4H)

Our experts can help you with the critical aspects of developing and deploying your enterprise solutions. Depending on your needs, we provide you with iTLS Solution Architects (SA), Field Engineers (FE) or Subject Matter Experts (SMEs) trained in building and operating a wide range of solutions.

With our Expert 4 Hire services, the required expert know-how is available to you in a timely, customized and effective manner. Longer-term assignments are also possible. Specifically, our E4H services typically include:

  • Assessments and Audits
  • Best Practices
  • Planning and Design
  • Implementation
  • Mentoring and Coaching including Mentored Install
  • Optimizations
  • Prototyping
  • Knowledge Transfer and Documentation



Do you have questions about our mentored IT services?

Or maybe you already have a specific project in mind? Just let us know your requirements via our contact form, or give us a call +43 1 6000 880-0. We will be happy to advise you.