Troubleshooting BIG-IP LTM (TRG-BIG-TRBL-INT2)

 

Course Overview

This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Topics covered in this course include:

  • Configuration Project
  • Troubleshooting Methodology
  • F5 Support
  • Troubleshooting - Bottom to Top
  • Troubleshooting Tools
  • Using System Logs

Who should attend

This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.

Prerequisites

Students must complete one of the following F5 prerequisites before attending this course:

The following free web-based courses, although optional, will be very helpful for any student with limited BIG-IP administration and configuration experience:

  • Getting Started with BIG-IP web-based training
  • Getting Started with BIG-IP Local Traffic Manager (LTM) web-based training

The following general network technology knowledge and experience are recommended before attending any F5 Global Training Services instructor-led course:

  • OSI model encapsulation
  • Routing and switching
  • Ethernet and ARP
  • TCP/IP concepts
  • IP addressing and subnetting
  • NAT and private IP addressing
  • Default gateway
  • Network firewalls
  • LAN vs. WAN

The following course-specific knowledge and experience is suggested before attending this course:

  • HTTP, HTTPS, FTP and SSH protocols

Course Objectives

  • Describe the role of the BIG-IP system as a full proxy device in an application delivery network
  • Set up, start/restart/stop, license, and provision the BIG-IP system
  • Create a basic network configuration on the BIG-IP system including VLANs and self IPs
  • Use the Configuration utility and TMOS Shell (tmsh) to manage BIG-IP resources and use as a resource when troubleshooting
  • Create, restore from, and manage BIG-IP archives
  • Understand and implement troubleshooting methodology to find and resolve issues
  • View resource status, availability, and statistical information and use this information to determine how the BIG-IP system is currently processing traffic
  • Use iApps to update BIG-IP configuration
  • Perform troubleshooting and problem determination activities including using the iHealth diagnostic tool, researching known issues and solutions on AskF5, submitting a problem ticket to F5 Technical Support, and view traffic flow using tcpdump
  • Understand the tools (ping, netstat, tcpdump, ssldump, WireShark, diff, Kdiff3, Fiddler, BIG-IP logs, etc.) available to use to identify BIG-IP and network issues from bottom to top
  • List log files available, understand log levels, and use the appropriate files, log levels, and filters for troubleshooting
  • Use High Speed Logging (HSL) and SNMP trap implementations to perform troubleshooting and problem determination activities
  • Describe the role of iRules in affecting traffic behavior and how to use them to aid with troubleshooting and problem determination

Course Content

  • Setting Up the BIG-IP System
  • Reviewing Local Traffic Configuration
  • Troubleshooting Methodology
  • Working with F5 Support
  • Troubleshooting – Bottom to Top
  • Troubleshooting Tools
  • Using System Logs
  • Troubleshooting Lab Projects

Prices & Delivery methods

Online Training

Duration
2 days

Price
  • US$ 2,200.—
Classroom Training

Duration
2 days

Price
  • Austria: US$ 2,200.—
  • Germany: US$ 2,200.—
  • Switzerland: US$ 2,200.—

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Time (CET)   ±1 hour

Online Training
Classroom option: Diegem, Belgium
Time zone: Central European Summer Time (CEST)
Online Training Time zone: British Summer Time (BST)
Online Training
Classroom option: Houten, Netherlands
Time zone: Central European Summer Time (CEST)
Online Training
Classroom option: Diegem, Belgium
Time zone: Central European Time (CET)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Europe

Belgium

Diegem
Diegem

Italy

Agrate Brianza
Agrate Brianza
Agrate Brianza

Netherlands

Houten