Detailed Course Outline
1. Introduction to Workspace ONE UEM
- Overview of the Workspace ONE Platform and UEM Architecture
- Role of UEM in Modern Endpoint Management
2. Operational Tasks and Workflows
- Device Enrollment and Management
- Application and Content Distribution
- Policy Configuration and Compliance Enforcement
3. Monitoring and Troubleshooting
- Logs, Reports, and Dashboards
- Identifying and Resolving Common Issues
- Leveraging Workspace ONE Intelligence for Insights
4. Advanced UEM Operations
- Managing Multi-Platform Environments (iOS, Android, Windows, macOS)
- Integration with Directory Services and APIs
- Security and Compliance Best Practices
5. Optimization and Best Practices
- Streamlining Device Lifecycle Management
- Automation and Custom Workflows
- Ensuring User Experience and Operational Efficiency