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Cisco Collaboration Systems Release 12.x Administrator Workshop (CSR12ADMIN)

 

Who should attend

The primary audiences for this course are support engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.

Prerequisites

The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.

Course Objectives

Cisco Collaboration Systems Release 12.x is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.

This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 12.x setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

After attending this course, you will be able to:

  • Understand and implement Cisco Unified Communications Manager and its features
  • Understand and implement Cisco Unity Connection and its features
  • Understand and implement Cisco Unified IM and Presence and its features

Course Content

  • Module 1: Cisco Unified Communications Manager
  • Module 2: Cisco Unity Connection
  • Module 3: Cisco Unified IM and Presence

Lab Exercises

  • Configure Cisco Unified Communications Manager
  • Configure Cisco Unity Connection
  • Configure Cisco Unified IM and Presence
Online Training

Duration 5 days

Price (excl. tax)
  • Country: AT
    3,490.- €
  • Cisco Learning Credits: 41 CLC
Digital courseware
Classroom Training

Duration 5 days

Price (excl. tax)
  • Austria:
    Country: AT
    3,490.- €
  • Germany:
    Country: DE
    3,490.- €
  • Switzerland:
    Country: CH
    CHF 4,540.-
  • Cisco Learning Credits: 41 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by iTLS.


Digital courseware

Schedule

Europe
Austria
Vienna
FLEX & Online Training

Please see below our alternative, English language, FLEX course options.

London, City This is an English language FLEX course.
Time zone: Greenwich Mean Time (GMT)
Germany
Berlin This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Guaranteed date!
Munich This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Düsseldorf This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Berlin This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Frankfurt This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Hamburg This is an German language FLEX course.
Time zone: Central European Summer Time (CEST)
Berlin This is an German language FLEX course.
Time zone: Central European Time (CET)
Portugal
Lisbon This is an Portuguese language FLEX course.
Time zone: Western European Summer Time (WEST)
Lisbon This is an Portuguese language FLEX course.
Time zone: Western European Summer Time (WEST)
Lisbon This is an Portuguese language FLEX course.
Time zone: Western European Time (WET)
Spain
Madrid This is an Spanish language FLEX course.
Time zone: Central European Summer Time (CEST)
Madrid This is an Spanish language FLEX course.
Time zone: Central European Summer Time (CEST)
Madrid This is an Spanish language FLEX course.
Time zone: Central European Time (CET)
United Kingdom
London, City This is an English language FLEX course.
Time zone: British Summer Time (BST)
London, City This is an English language FLEX course.
Time zone: British Summer Time (BST)
London, City This is an English language FLEX course.
Time zone: Greenwich Mean Time (GMT)
Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.
English
1 hour difference
Online Training Time zone: British Summer Time (BST)
Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
Online Training This is an English language FLEX course.
Time zone: Greenwich Mean Time (GMT)
2 hours difference
Online Training This is an English language FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is an English language FLEX course.
Time zone: Gulf Standard Time (GST)
3 hours difference
Online Training This is an English language FLEX course.
Time zone: Gulf Standard Time (GST)
Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.