Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Prices & Delivery methods

Online Training

Duration
4 days

Price
  • 2,590.— €
Classroom Training

Duration
4 days

Price
  • Austria: 2,590.— €
  • Germany: 2,590.— €
  • Switzerland: CHF 2,690.—

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

English

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training Time zone: British Summer Time (BST)
Online Training Time zone: British Summer Time (BST)
Online Training
Classroom option: Cairo, Egypt
Time zone: Eastern European Summer Time (EEST)
Online Training 3 days Time zone: British Summer Time (BST)

2 hours difference

Online Training
Classroom option: Dubai, United Arab Emirates
Time zone: Gulf Standard Time (GST)

7 hours difference

Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
FLEX Classroom Training (hybrid course):   Course participation either on-site in the classroom or online from the workplace or from home.

Europe

Germany

Hamburg
Berlin
Frankfurt
Hamburg

Switzerland

Zurich
Zurich
Zurich
Zurich