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Implementing Cisco Collaboration Applications (CLICA)

 

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Certifications

This course is part of the following Certifications:

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

After taking this course, you should be able to:

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

This course will help you:

  • Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
  • Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
  • Acquire knowledge to prepare for the 300-810 CLICA exam
Online Training

Duration 5 days

Digital courseware

Courseware language: English

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,190.- €
  • Switzerland: CHF 4,300.-
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by iTLS.


Digital courseware

Courseware language: English

Schedule

This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.
Austria
01/02/2021 ― 05/02/2021 Vienna
14/06/2021 ― 18/06/2021 Vienna
30/08/2021 ― 03/09/2021 Vienna
Germany
23/11/2020 ― 27/11/2020 Berlin This is an German language FLEX course.
Time zone: Central European Time (CET)
18/01/2021 ― 22/01/2021 Stuttgart This is an German language FLEX course.
Time zone: Central European Time (CET)
01/02/2021 ― 05/02/2021 Munich This is an German language FLEX course.
Time zone: Central European Time (CET)
08/02/2021 ― 12/02/2021 Berlin This is an German language FLEX course.
Time zone: Central European Time (CET)
22/02/2021 ― 26/02/2021 Frankfurt This is an German language FLEX course.
Time zone: Central European Time (CET)
08/03/2021 ― 12/03/2021 Düsseldorf This is an German language FLEX course.
Time zone: Central European Time (CET)
08/03/2021 ― 12/03/2021 Münster This is an German language FLEX course.
Time zone: Central European Time (CET)
22/03/2021 ― 26/03/2021 Berlin This is an German language FLEX course.
Time zone: Central European Time (CET)
Switzerland
07/12/2020 ― 11/12/2020 Zurich
18/01/2021 ― 22/01/2021 Zurich
08/03/2021 ― 12/03/2021 Zurich
03/05/2021 ― 07/05/2021 Zurich
28/06/2021 ― 02/07/2021 Zurich
30/08/2021 ― 03/09/2021 Zurich
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.
English
1 hour difference
15/02/2021 ― 19/02/2021 Online Training Time zone: Greenwich Mean Time (GMT)
26/04/2021 ― 30/04/2021 Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
14/06/2021 ― 18/06/2021 Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
2 hours difference
04/04/2021 ― 08/04/2021 Online Training This is an English language FLEX course.
Time zone: UTC+4
06/06/2021 ― 10/06/2021 Online Training This is an English language FLEX course.
Time zone: UTC+4
15/08/2021 ― 19/08/2021 Online Training This is an English language FLEX course.
Time zone: UTC+4
03/10/2021 ― 07/10/2021 Online Training This is an English language FLEX course.
Time zone: UTC+4
3 hours difference
14/02/2021 ― 18/02/2021 Online Training This is an English language FLEX course.
Time zone: UTC+4