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ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Online Training

Duration 4 days

Price (excl. tax)
  • 3,600.- €
  • NetApp Training Units: 48 NTU
Digital courseware

Courseware language: English

Classroom Training

Duration 4 days

Price (excl. tax)
  • Austria: 3,600.- €
  • Germany: 3,600.- €
  • NetApp Training Units: 48 NTU
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by iTLS.


Digital courseware

Courseware language: English

Schedule

This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.
Austria

Currently no local training dates available.  For enquiries please write to info@itls.at.

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO). Until 30.06. we offer our courses also as online trainings.
English
Time zone CEST
07/12/2020 ― 10/12/2020 Online Training Time zone: Central European Time (CET)
1 hour difference
08/02/2021 ― 11/02/2021 Online Training Time zone: Greenwich Mean Time (GMT)
11/05/2021 ― 14/05/2021 Online Training This is an English language FLEX course.
Time zone: British Summer Time (BST)
6 hours difference
14/12/2020 ― 17/12/2020 Online Training Time zone: Eastern Standard Time (EST)
14/12/2020 ― 17/12/2020 Online Training Time zone: Eastern Standard Time (EST)
7 hours difference
05/01/2021 ― 08/01/2021 Online Training Time zone: Central Standard Time (CST)
02/03/2021 ― 05/03/2021 Online Training Time zone: Central Standard Time (CST)
27/04/2021 ― 30/04/2021 Online Training Time zone: Central Daylight Time (CDT)
22/06/2021 ― 25/06/2021 Online Training Time zone: Central Daylight Time (CDT)
17/08/2021 ― 20/08/2021 Online Training Time zone: Central Daylight Time (CDT)
12/10/2021 ― 15/10/2021 Online Training Time zone: Central Daylight Time (CDT)