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ONTAP Troubleshooting (CATSP)

Course Description Schedule
 

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Prerequisites

Course Objectives

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Course Content

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Classroom Training

Duration 4 days

Price (excl. tax)
  • Austria: 3,600.- €
  • Germany: 3,600.- €

  • NetApp Training Units: 48 NTU
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by iTLS.


Digital courseware Dates and Booking
 
Click on town name to book Schedule
iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This is a FLEX course, which is delivered both virtually and in the classroom.
Austria

Currently no local training dates available.  For enquiries please write to info@itls.at.

International guaranteed dates
02/07/2019 - 05/07/2019 Ljubljana Time zone: Europe/Ljubljana
15/07/2019 - 18/07/2019 London, City Time zone: Europe/London
FLEX Training

Please see below our alternative, English language, FLEX course options.

02/07/2019 - 05/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Ljubljana
guaranteed date!
15/07/2019 - 18/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
guaranteed date!
02/09/2019 - 05/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Prague
10/09/2019 - 13/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
21/10/2019 - 24/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Sofia
17/11/2019 - 20/11/2019 FLEX training This is an English language FLEX course.
Time zone: Asia/Jerusalem
US$ 1,800.-
19/11/2019 - 22/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
Czech Republic
02/09/2019 - 05/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Prague
Slovenia
02/07/2019 - 05/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Ljubljana
guaranteed date!
Bulgaria
21/10/2019 - 24/10/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/Sofia
Spain
02/09/2019 - 05/09/2019 Madrid
United Kingdom
15/07/2019 - 18/07/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
guaranteed date!
10/09/2019 - 13/09/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
19/11/2019 - 22/11/2019 FLEX training This is an English language FLEX course.
Time zone: Europe/London
Middle East
Israel
17/11/2019 - 20/11/2019 FLEX training This is an English language FLEX course.
Time zone: Asia/Jerusalem
US$ 1,800.-
Africa
Egypt
22/09/2019 - 25/09/2019 Cairo Course language: English
 

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